FAQ

Get to Know the Ins and Outs of Our Products

Here is a list of frequently asked questions.

Feel free to Contact Us if you can't find what you need, would like to know more, or would like to speak directly to customer service. We're here for your bread-slicing needs.

Q: Can the blades be sharpened?

A: Yes. Ryan blades can be sharpened provide that the blade has not been damaged. They can also be re-coated with Ryton. Just send the blades back to Ryan and we will take care of it. The cost is about ½ the cost of a new blade.

Q: How long do the blades last?

A: Ryan blades have a long life. They can be sharpened and used until the blades are ½” smaller in diameter than their original dimension.

Q: How often should I change/clean my blades?

A: At a minimum, blades should be cleaned at the end of each shift. Slice quality will diminish as residue builds up on the blades. To avoid cross-contamination, blades should be cleaned when the type of product being sliced is changed, especially with products that contain inclusions (raisins, berries, cheese, etc).

Q: When should I get new blades?

A: If your blades get dropped or damaged they should be discarded. Also, once the blades have been sharpened to the point that they are ½” smaller in diameter they should be replaced.

Q: I have an old Zira slicer. Will Ryan blades fit on my Zira?

A: Yes. 12” diameter Ryan blades will fit on a Zira slicer.

Q: What types of products can I slice?

A: Ryan slicers can handle many types of products; from bagels to croissants, buns to ciabatta. See the model spec sheets on the downloads page for maximum dimensions for each model.

Q: Can I slice frozen product?

A: Ryan DOES NOT RECOMMEND slicing frozen product.

Q: My cut quality is not as good as it use to be. What is the problem?

A: Trying cleaning the blades first. Cut quality will diminish if there is a residue build-up on the blades. Check to see if your blades need sharpened or if there are missing teeth. The blades can be sharpened and/or re-toothed if needed.

If you have cleaned and/or replaced your blades and still are not getting a clean cut, check your blade rotation. Especially if you've moved the machine. See diagrams below.

Q: I just received my Ryan, moved it to a new location, or replaced a motor, and product is not feeding through well. What’s wrong?

A: Check the rotation on the blades. The blades should be turning with the direction of product flow. There is a rotation diagram in your manual.

blade rotation diagram blade rotation diagram

Q: What spare parts should I order?

A: Ryan recommends having at least one set of spare blades on hand. That way you can send a set in to be sharpened and still have your machine usable. A spare set of conveyor belts is also advisable along with the cog belts that drive the conveyors. Some companies also keep spare bearings on the shelf. Ryan stocks all these common parts and can ship them fast if necessary.

Q: Can I cut product all the way through?

A: Yes, there is a way to cut product all the way through.

When side hinge cutting, position the blade to its maximum depth, the blade pedestal will be almost touching the conveyor. There is a limit on how wide your product can be and still slice all the way through, about 5”.

When butterfly slicing (center-hinge) position the blades so that they are almost touching. Be careful that the blades do not actually touch or overlap! You can look down the conveyor and see when they almost touch.

Q: What is the advantage of the butterfly slice?

A: The butterfly slice (center-hinge cut) that you can achieve with a dual blade Ryan slicer keeps product together better for packaging. No trying to match tops with bottoms. The product will still come apart easily with a slight twist.

Q: Why are there more than one set of blades on the 890 series slicers (Models 892, 894, 8903)?

A: Ryan’s 890 series slicers all have a feature unique to Ryan, the ability to do a blade change on-the-fly. When one set of blades needs to be cleaned a simple switch on the control panel will bring the working set of blades to a stop and activate the spare set of blades. You can keep on slicing while you change out the dirty set of blades. You line does not need to shut down. To watch a video of this feature, click here.

IBIE

Find us at IBIE 2019

September 8–11, Booth #6587

Booth #6587

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